Chaoee has been wholesaling balloons for 14 years, so we’ve experienced it all! Here are a few of the questions we get asked regularly:
How Do We Guarantee The Quality?
We have 14 years of experience in the production of party supplies and have EU certification to produce various material balloons. So please rest assured before purchasing our product. We are based in Hebei, China. Since 2009, we have sold to North America (60.00%), Africa (10.00%), Western Europe (10.00%), South America (5.00%), Southeast Asia (5.00%), Middle East (5.00%), Northern Europe (5.00%). There are about 30 people in total in our office.
Why should you buy from us and not from other suppliers?
Our company mainly deals with latex balloons, aluminum foil balloons, balloon pumps, balloon stickers, and gift bags. However, we’ve also supplied elegant evening dresses and wedding supplies, which have been well received by many customers, allowing us to gain many partners. In addition, we can customize latex balloons according to your requirements. We hope to establish a long-term cooperative relationship.
What are the payment options?
You can use Western Union, which has a lower fee, or PayPal, if you can accept a slightly higher fee. However, please note that for new customers, we only accept the 30% T/T of the payment, or if you have been with us for years and run into cash flow pressure, we offer OA credit.
How long does it usually take for me to receive the goods?
It depends on the quantity and type of products you can buy, the speed of customs clearance, and logistics. However, we can still guarantee delivery in less than two weeks.
What are the raw materials used?
The raw material of our balloons is made of natural latex material. Different sizes: 5″/10″/12″/18″/36″. Also welcomed are digital foil balloons of various shapes/foil balloons of different shapes.
Can you accept customized latex balloon orders?
Sure. Our minimum order quantity is 1000 pcs. 10-inch and 12-inch balloons are optional. You’ll need to provide your own designed LOGO.
What are your top-selling products?
No two partygoers are the same! Regions may vary in their preferred products, and colors can also play a big part when it comes to deciding what decorations to bring. From 12-inch Chrome balloons to 40-inch foil ones – there’s something for everyone at every get-together. And don’t forget about those trusty electric balloon pumps or one of our all-inclusive party kits – making your celebration preparation simpler than ever before!
Can I get a refund if I’m not satisfied?
Refunds are not possible. Once the product is sold, it cannot be re-sold once it is used. This is a sign of dishonesty. You can give us feedback on the product if you experience any issues, and our colleagues will work with you to make it right.
What services can we provide?
Payment currency: USD, EUR, JPY, CAD, AUD, HKD, GBP, RMB, CHF;
Payment Type: T/T, L/C, D/P D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, Escrow;
Languages: English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, Italian